By placing an internet or phone order with a delivery address in any country outside of the United States, you are agreeing to the terms of our International Shipping Policy, as follows:
It is our policy to ship all international orders with an insured carrier. We strongly recommend FedEx for all international shipments as FedEx offer reliable, real-time tracking and automatically insures each package up to $100.00. If you wish to purchase additional insurance coverage or if you wish to purchase the FedEx Signature Request option (where the package must be signed for), an additional $4.00 surcharge will apply. You can request this in the comment section at check-out and will be billed separately for it. Otherwise, it is FedEx's policy that they may leave the package in a secure spot at your delivery location, provided that no one is available when the package is delivered. All FedEx shipments are insured up to $100.00 automatically. If you would like to purchase additional coverage, please contact us for a quote before you check out. Orders shipped to post office boxes or APOs can only be shipped via USPS.
While we strongly recommend you choose FedEx, we can use the US Postal Service, if you insist. International shipping fees cannot always be determined at check-out. Should your postage be higher than the price you paid at check-out, we will contact you with your shipping options. We will never charge your credit card without authorization. Any customs charges, taxes, duties or other charges levied by your local authorities are the responsibility of the recipient.
If you select the USPS Priority Mail Option, be aware that your order will ship uninsured and we will accept no liability for lost or damaged articles. FedEx automatically includes $100 of insurance against such losses, which is why they are our preferred shipper.
ATTN CANADIAN CUSTOMERS: We can only ship goods under $20.00 CAN using the FedEx International Ground method. Otherwise FedEx may assess you a brokerage fee for clearing your package through Customs and invoice you directly. Packages valued under $20.00 CAN are not assessed this fee or subject to these terms. Orders shipped via FedEx International Express or Priority include the brokerage fee in the price quote.
Please note: Due to recent changes within the Customs Service, we cannot offer gift wrapping on packages traveling to international destinations. We apologize for this inconvenience.